Shipping policy
Overview
KicksStyle is a fully online store (no physical location) offering worldwide shipping through trusted logistics partners.
Our goal is to ensure fast, secure, and trackable deliveries to all customers across Europe and beyond.
1. Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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You’ll receive an email confirmation once your order is placed.
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As soon as your order ships, you’ll receive a tracking number via email.
Please note: Processing time may increase slightly during peak seasons or promotional events.
2. Delivery Times
Estimated delivery times by region:
| Region | Estimated Delivery Time | Partner Carriers |
|---|---|---|
| Portugal & Spain | 5–10 business days | DHL, Correos |
| European Union | 7–15 business days | DHL, DPD, GLS, UPS |
| United Kingdom | 10–18 business days | Royal Mail, DPD |
| Other countries | 15–25 business days | DHL Express, FedEx |
Delivery times are estimates and may vary due to customs checks, local holidays, or weather conditions.
3. Shipping Fees
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Shipping costs are automatically calculated at checkout.
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Free shipping is available for orders over €120 within the European Union.
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Customs duties, import taxes, and local fees are the responsibility of the buyer.
4. Tracking and Delivery
Once shipped, customers receive a tracking link via email.
Please ensure your address is accurate and complete.
If a package is returned due to an incorrect address or failed delivery attempts, reshipping fees may apply.
5. Delays or Failed Deliveries
KicksStyle is not liable for delays caused by:
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Customs procedures;
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Incorrect or incomplete addresses;
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Strikes, weather issues, or unforeseen circumstances.
If your order hasn’t arrived within 30 business days, please contact us at contacto@kicksstyle.shop for investigation.
6. Lost or Damaged Packages
If your order arrives damaged or incomplete, please contact us immediately and include photos of the product and packaging.
We will review your case and may offer a replacement, reshipment, or refund depending on the situation.
7. International Deliveries
Customers outside the European Union are responsible for any import taxes, local VAT, or customs fees applied by their destination country.
These costs are not included in product prices or shipping fees displayed on our site.
8. Online Business (No Physical Store)
KicksStyle operates exclusively online and does not maintain a physical storefront.
Returns or exchanges must be requested via email first.
Once approved, customers will receive the return address and instructions via email.
9. Contact
📧 contacto@kicksstyle.shop
📞 +32465347803
🌐 https://kicksstyle.shop
📍 Online operation only – no in-person service available.